The error that prevents entering the social media giant Facebook has not yet been solved and continues to affect many people in different geographical areas. However, our country is not the worst stopped this time, since where more difficulties are being found to access is in the United States, Mexico, Argentina, Chile, Peru, United Kingdom or Croatia. According to affected users, being logged on the web, in the mobile application or Facebook Messenger, the system has closed the session automatically and has shown the following warning: “It is possible that someone has logged into your account. To protect your information, we have blocked the account, so that we can unlock it, verify your identity and change the password. Your account will remain hidden until you finish this process. Is not available now, an error occurred while processing the request, please try again later.” This message has made users think that their Facebook account had been hacked. However, actually there has not been any problem of this type and no one has used their access data to try to join the social network, but the message has been shown in error as a result of the server was down. This is the second time this week that Mark Zuckerberg’s platform has access problems. As few days ago this problem took place which affected to diverse geographic zones and that have prevented all its users from loading any images and videos.